Responsible Gambling

Level Up is free-to-play entertainment for adults. No real-money gambling takes place on this site: every demo uses fun-money credits that have no cash value and cannot be withdrawn. The guides may discuss casinos, bonuses and payments, but the safest use of this site is to learn the games before deciding whether gambling elsewhere is worth the risk.

Staying in control

Gambling should always be fun, never a way to make money or escape stress. Keep it that way by setting limits before you start:

• Set a budget you can comfortably afford to lose, and stop when you reach it.
• Set a time limit — long sessions blur judgement.
• Never chase losses or bet money meant for bills, rent or family.
• Don't gamble while stressed, upset or under the influence.
• Take regular breaks, and treat any winnings as a bonus, not income.

Warning signs

It may be time to take a break if you're spending more than you planned, gambling to win back losses, hiding it from people close to you, or feeling anxious about it. Recognising the signs early makes them far easier to act on.

What demo play can and cannot do

Free demos are useful for learning rules, volatility and whether a game is enjoyable. They do not show the emotional pressure of using real money, and they do not prove a casino's withdrawal speed, identity checks, support quality or bonus fairness. Treat every demo win as practice only.

Official help by region

Use the support option for where you live. These are external services; Level Up is not affiliated with them.

• Australia: Gambling Help Online offers free 24/7 support at 1800 858 858. BetStop is the national self-exclusion register for licensed Australian online and phone gambling providers.
• Great Britain: GAMSTOP lets you block access to participating online gambling accounts. GambleAware lists free, confidential support and blocking tools.
• Canada: ConnexOntario provides 24/7 help for mental health, addiction and problem gambling services at 1-866-531-2600. The Responsible Gambling Council publishes safer-gambling resources for Canadians.
• Crisis support: If you feel at risk of harming yourself or someone else, contact local emergency services immediately.

Tools that help

Most regulated casinos offer deposit limits, loss limits, session reminders, cool-off periods and self-exclusion. Set limits before the first deposit, not after a bad session. You can also use bank gambling blocks, device blocking software and national self-exclusion tools where available.

Protecting minors

This site is for adults only. The legal age for gambling depends on location and can vary in Canada by province or territory. If you share a device with someone underage, use parental controls, block gambling sites and keep payment details private. We do not knowingly market to or accept anyone underage.

Responsible gambling FAQ